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8 tools that solve a similar problem. Compare what each costs and what it covers.
AI agents that answer DMs and comments
Chatfuel from $49 with a free tier answers DMs and comments with AI agents, automating the conversation rather than routing it to a person.
Works with Instagram, Facebook, WhatsApp
WhatsApp broadcasts and a shared team inbox
Wati is the WhatsApp-first version, broadcasts plus a shared team inbox from $59, matched to an audience that lives on WhatsApp.
Works with Instagram, WhatsApp
One inbox for DMs across every messaging app
Respond.io does the same one-inbox job across every messaging app, at $79 with no free tier, where Crisp starts free and charges $45 per workspace.
Works with Instagram, Facebook, WhatsApp
WhatsApp, Instagram and web chat in one inbox
Gallabox combines WhatsApp, Instagram and web chat in one inbox from $112, a pricier take on the same consolidation.
Works with Instagram, WhatsApp
Open-source inbox for every channel at once
Chatwoot is the open-source version of the same every-channel inbox, with a free tier and paid from $19, and you can host it yourself.
Works with Instagram, Facebook, WhatsApp
Live chat that is free, with paid extras
tawk.to gives you the live chat widget entirely free with paid extras, the fit when site chat is the only channel you need.
One inbox for email, chat and social
Re:amaze folds email, chat and social into one inbox for a cheaper $29, but there is no free tier to sit on.
Live chat with the price printed both ways
LiveChat covers the site chat channel from $19; Crisp's case against it is folding email and the social inboxes into the same customer thread.
