Will automated replies get my account restricted?

Not when they run through the platform's own business interfaces, which is what the established tools use. Automation driving a logged-in session, sending unsolicited messages, or replying faster than a person could is what triggers limits.

What should stay manual?

Anything that is a conversation rather than a lookup. Automate the link, the price, the schedule and the where-do-I-start. Handle anything with a complaint, a refund or a person's name in it yourself, because those are the ones that get screenshotted.

Do the same rules apply on every platform?

No, and the differences are large. Messaging platforms generally require an opt-in and impose a window in which you may reply, while comment automation on a public feed is looser. A tool that treats them identically is worth being careful with.

Best DM and Comment Automation Tools for Creators 2026

Answer the same question four hundred times without typing it four hundred times.

23 tools in this category.

Answering the same question four hundred times is work a keyword trigger does better than you do. The risk is that it reads as a robot, and these tools differ in how much room they leave to avoid that. What to check is which platforms are supported through official interfaces, because the unofficial route is what gets accounts restricted.

Manychat

DMs

Instagram and WhatsApp replies, sent automatically

Free, then $14Free tierVisit

Best DM and Comment Automation Tools for Creators 2026

Manychat

Chatfuel

Respond.io

Crisp

tawk.to

Gallabox

Wati

Chatrace

Landbot

Chatbase

Agorapulse

Botpress

BuzzWire

Chatling

Chatwoot

HighLevel

IFTTT

LiveChat

Make

n8n

Re:amaze

Typebot

Zapier

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