Chatling
DMs
A support bot trained on pages you point it at
Visit Chatbase
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Chatbase builds a chat agent from your site, your documents and your help centre, then puts it on the page as a widget. Answers come from what you fed it rather than from the open web, which is the whole reason to use one of these rather than a general assistant. It also hands off to a person when the agent is out of its depth.
Free covers 50 message credits a month with limited models and one member, and the page warns that agents on it are deleted after 14 days of inactivity. Hobby is $32 a month or $384 a year for 700 credits and two members. Standard is $120 a month or $1,440 a year. Both paid plans start with a 7-day trial. Credits are consumed per message, so a busy support page can outrun a plan quickly.
Anybody answering the same handful of questions over and over on a site with the answers already written down somewhere. If your questions need judgement rather than lookup, this will frustrate the people asking them.
This is the cheapest sensible way to put a support agent on a site whose answers already exist in writing. Manychat and Chatfuel are the better fit when the conversation happens in Instagram or Messenger rather than on your own page.
DMs
Chatbots you build by dragging blocks
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