Crisp vs Re:amaze Comparison 2026
Crisp charges $45 a month per workspace with unlimited agents included. Re:amaze charges per team member instead, $29 a month or $26.10 billed annually for Basic, which is cheaper than Crisp for one person but crosses over by the second. Re:amaze's own listing is also direct that it is not built for comment moderation on a social feed, the exact job Crisp's Instagram inbox is built to do.
At a glance
- Re:amaze starts cheaper, at $29.
- Only Crisp has a free tier.
Side by side
Crisp | Re:amaze | |
|---|---|---|
| Starting price (they differ) | From $45 | From $29 |
| Pricing model (they differ) | Free plan, paid tiers | Paid subscription |
| Free tier (they differ) | Yes | No |
| Billing | Monthly or annual | Monthly or annual |
| Free trial | 14 days | Not stated |
| API | Yes |
Crisp
Shared inbox priced per workspace, not per seat
Crisp puts live chat, email, and the social inboxes into one thread per customer, and charges for the workspace rather than for each person in it. For a small team that pricing is the reason to look: adding a second and third person changes nothing on the bill. The free tier is a real chat widget rather than a countdown, which makes it a fair place to start.
Our note
Per-workspace pricing is the whole argument, and it gets stronger with every person you add. At one seat it is unremarkable; at five it is a fraction of what the per-seat inboxes charge for the same job.
Only on this side
- Covers social media management
- Works with Instagram
- Works with Facebook
- Works with WhatsApp
Re:amaze
One inbox for email, chat and social
Re:amaze collects email, live chat, social messages and an FAQ into a single helpdesk priced per team member, so a one-person operation pays for one person. Macros, response templates and chatbots handle the questions that repeat. The middle tier adds SMS and voice and the ability to run several brands from one account. Nothing here is built for comment moderation on a social feed, so a creator whose volume is all Instagram replies is buying the wrong shape of tool.
Why people weigh these two
- Re:amaze instead of Crisp
- Re:amaze folds email, chat and social into one inbox for a cheaper $29, but there is no free tier to sit on.
- Crisp instead of Re:amaze
- Crisp prices per workspace rather than per team member, so adding people to answer tickets does not raise the bill the way it does on Re:amaze.
Which one should you pick
Pick Crisp if Instagram comments and DMs are part of the volume, since Re:amaze's own listing says that shape of work is not what it is built for. Pro is $45 a month per workspace with unlimited agents, which beats Re:amaze's per-member price once a second person joins.
Pick Re:amaze if support arrives by email, chat and social at once for a product with a real support burden, and the team is small enough that per-member pricing stays cheap. Basic is $29 a month per person, or $26.10 billed annually, with unlimited email inboxes and chatbots included from the entry tier.
Common questions
- At what team size does Crisp become cheaper than Re:amaze?
- By the second person. Re:amaze's Basic is $29 a month per team member, so two people already cost $58, more than Crisp's flat $45-a-month Pro plan with unlimited agents included.
- Does Re:amaze handle Instagram comment moderation like Crisp does?
- Its own listing says no: nothing in Re:amaze is built for comment moderation on a social feed, and a creator whose volume is all Instagram replies is buying the wrong shape of tool. Crisp explicitly consolidates Instagram alongside email and site chat.
- Which is cheaper for exactly one person?
- Re:amaze's Basic at $29 a month, or $26.10 billed annually, undercuts Crisp's $45-a-month Pro plan for a single paid seat. Crisp's free plan can also cover a solo operator with light volume at no cost at all, which beats both.
- Can Re:amaze run more than one brand from one account?
- Yes, from the Pro tier at $49 a month per member, which also adds live visitor view, SMS, voice and a custom domain. Crisp's listing does not describe multi-brand support in the same way; its structure is one workspace per subscription.
Ratings are the average of reviews readers left. The facts are stated by each tool’s own listing and are not verified by CloutStack. How we make money.