Crisp vs Re:amaze Comparison 2026
Both cover dm & comment automation. Here is what separates them on price, billing, what you can take with you, and coverage.
Why people weigh these two
- Re:amaze instead of Crisp
- Re:amaze folds email, chat and social into one inbox for a cheaper $29, but there is no free tier to sit on.
At a glance
- Re:amaze starts cheaper, at $29.
- Only Crisp has a free tier.
Side by side
Crisp | Re:amaze | |
|---|---|---|
| Starting price (they differ) | From $45 | From $29 |
| Pricing model (they differ) | Free plan, paid tiers | Paid subscription |
| Free tier (they differ) | Yes | No |
| Billing | Monthly or annual | Monthly or annual |
| Free trial | 14 days | Not stated |
| API | Yes |
Crisp
Shared inbox priced per workspace, not per seat
Crisp puts live chat, email, and the social inboxes into one thread per customer, and charges for the workspace rather than for each person in it. For a small team that pricing is the reason to look: adding a second and third person changes nothing on the bill. The free tier is a real chat widget rather than a countdown, which makes it a fair place to start.
Our note
Per-workspace pricing is the whole argument, and it gets stronger with every person you add. At one seat it is unremarkable; at five it is a fraction of what the per-seat inboxes charge for the same job.
Only on this side
- Covers social media management
- Works with Instagram
- Works with Facebook
- Works with WhatsApp
Re:amaze
One inbox for email, chat and social
Re:amaze collects email, live chat, social messages and an FAQ into a single helpdesk priced per team member, so a one-person operation pays for one person. Macros, response templates and chatbots handle the questions that repeat. The middle tier adds SMS and voice and the ability to run several brands from one account. Nothing here is built for comment moderation on a social feed, so a creator whose volume is all Instagram replies is buying the wrong shape of tool.
Ratings are the average of reviews readers left. The facts are stated by each tool’s own listing and are not verified by CloutStack. How we make money.