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Both cover dm & comment automation. Here is what separates them on price, billing, what you can take with you, and coverage.
| Botpress | Crisp | |
|---|---|---|
| Starting price | From $150 | From $45 |
| Pricing model | Free plan, paid tiers | Free plan, paid tiers |
| Free tier | Yes | Yes |
| Billing | Monthly or annual | Monthly or annual |
| Free trial | None | 14 days |
| API | Yes | Yes |
| Data export | Everything, in an open format | Not stated |
| Their cut | Not stated | Not stated |
| Runs on | Web | Web, macOS, Windows, iOS, Android |
| Covers | DM & Comment Automation, AI Content Tools | DM & Comment Automation, Social Media Management |
| Works with | Instagram, Discord | Instagram, Facebook |
| Founded | Not listed | Not listed |
| Reader rating | No reviews yet | No reviews yet |
| Live deals | None right now | None right now |
Build an agent, pay by the conversation
Botpress is the developer end of the chatbot market: a visual builder over a real runtime, with your own code where the flow is not enough, and deployment to a site, WhatsApp or a Discord server. Pricing is a small platform fee plus conversation packs, so a bot nobody talks to costs almost nothing. It expects more of whoever sets it up than the tools sold to marketers do.
Our note
This is the most capable and the least friendly option in this category, and both halves are true. Pick it when the bot needs to reach into your own systems, and pick something else when the job is answering the same five questions on Instagram.
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Shared inbox priced per workspace, not per seat
Crisp puts live chat, email, and the social inboxes into one thread per customer, and charges for the workspace rather than for each person in it. For a small team that pricing is the reason to look: adding a second and third person changes nothing on the bill. The free tier is a real chat widget rather than a countdown, which makes it a fair place to start.
Our note
Per-workspace pricing is the whole argument, and it gets stronger with every person you add. At one seat it is unremarkable; at five it is a fraction of what the per-seat inboxes charge for the same job.
Ratings are the average of reviews readers left. The facts are stated by each tool’s own listing and are not verified by CloutStack. How we make money.
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