Agorapulse vs Crisp Comparison 2026
Both cover social media management and dm & comment automation. Here is what separates them on price, billing, what you can take with you, and coverage.
One inbox for every comment and message
Shared inbox priced per workspace, not per seat
At a glance
- Crisp starts cheaper, at $45.
- Both have a genuinely free tier.
Side by side
Agorapulse | Crisp | |
|---|---|---|
| Starting price (they differ) | From $79 | From $45 |
| Pricing model | Free plan, paid tiers | Free plan, paid tiers |
| Free tier | Yes | Yes |
| Billing | Not stated | Monthly or annual |
| Free trial (they differ) | 30 days | 14 days |
| API | Not stated | Yes |
Shaded rows are where the two answers disagree and both listings have answered. A row where one side has not stated a fact is left plain, because silence is not a difference.
Agorapulse
One inbox for every comment and message
Agorapulse treats the social inbox as the main job and scheduling as the thing you do around it. Comments, ad comments, mentions and messages land in one queue that can be assigned, answered and closed, which is the difference between a team of two and a person with eleven tabs open. Reporting is the other half, and it is built to be sent to somebody who did not do the work. Pricing is per user, so the size of the team is what decides the bill.
Only on this side
- Works with X
- Works with Threads
Crisp
Shared inbox priced per workspace, not per seat
Crisp puts live chat, email, and the social inboxes into one thread per customer, and charges for the workspace rather than for each person in it. For a small team that pricing is the reason to look: adding a second and third person changes nothing on the bill. The free tier is a real chat widget rather than a countdown, which makes it a fair place to start.
Our note
Per-workspace pricing is the whole argument, and it gets stronger with every person you add. At one seat it is unremarkable; at five it is a fraction of what the per-seat inboxes charge for the same job.
Ratings are the average of reviews readers left. The facts are stated by each tool’s own listing and are not verified by CloutStack. How we make money.