LiveChat vs Wati Comparison 2026
Both cover dm & comment automation. Here is what separates them on price, billing, what you can take with you, and coverage.
At a glance
- LiveChat starts cheaper, at $19.
- Neither has a free tier.
- Wati bills annually only, so there is no month to try it for.
Side by side
LiveChat | Wati | |
|---|---|---|
| Starting price (they differ) | From $19 | From $59 |
| Pricing model (they differ) | Paid subscription | Free trial, then paid |
| Free tier | No | No |
| Billing (they differ) | Monthly or annual | Annual only |
| Free trial (they differ) | 14 days | 7 days |
| API | Yes |
LiveChat
Live chat with the price printed both ways
LiveChat puts a chat window on a site and routes the conversations to whoever is answering, with canned replies, transcripts and a record of what somebody was looking at when they asked. It is priced per person rather than per conversation, so a solo operator pays for one seat. The chatbot is a separate product from the same company at its own price. For a creator selling a course or a service, this is the direct line.
Our note
Price the chatbot in from the start if deflecting questions was the reason you came, because the live chat subscription does not include it and the combined figure is a different decision. For a one-person operation the entry tier is genuinely usable rather than a stripped demonstration.
Wati
WhatsApp broadcasts and a shared team inbox
Wati sits on the official WhatsApp Business API and gives a team one inbox for it, plus broadcast campaigns and keyword automations. For a creator whose audience lives in WhatsApp groups, that is the difference between a personal phone and something two people can answer. Message charges from Meta land on top of the subscription, which is the part that surprises people.
Our note
Ratings are the average of reviews readers left. The facts are stated by each tool’s own listing and are not verified by CloutStack. How we make money.