LiveChat vs tawk.to Comparison 2026
Both cover dm & comment automation. Here is what separates them on price, billing, what you can take with you, and coverage.
At a glance
- Only tawk.to has a free tier.
Side by side
LiveChat | tawk.to | |
|---|---|---|
| Starting price | From $19 | Free |
| Pricing model (they differ) | Paid subscription | Free |
| Free tier (they differ) | No | Yes |
| Billing | Monthly or annual | Not stated |
| Free trial | 14 days | Not stated |
| API | Yes | Not stated |
| Data export | Not stated | Not stated |
| Their cut | None | None |
| Runs on (they differ) |
Shaded rows are where the two answers disagree and both listings have answered. A row where one side has not stated a fact is left plain, because silence is not a difference.
LiveChat
Live chat with the price printed both ways
LiveChat puts a chat window on a site and routes the conversations to whoever is answering, with canned replies, transcripts and a record of what somebody was looking at when they asked. It is priced per person rather than per conversation, so a solo operator pays for one seat. The chatbot is a separate product from the same company at its own price. For a creator selling a course or a service, this is the direct line.
Our note
Price the chatbot in from the start if deflecting questions was the reason you came, because the live chat subscription does not include it and the combined figure is a different decision. For a one-person operation the entry tier is genuinely usable rather than a stripped demonstration.
tawk.to
Live chat that is free, with paid extras
tawk.to gives away the live chat widget itself, with unlimited agents and no seat count, and earns from three things around it: taking the branding off, an AI bot answering from your knowledge base, and hired human agents who answer chats for you by the hour. That last one is unusual enough to be the reason to look. The free product is not a trial and does not expire.
Our note
Ratings are the average of reviews readers left. The facts are stated by each tool’s own listing and are not verified by CloutStack. How we make money.