Growing an audience
Running the business
Both cover dm & comment automation and social media management. Here is what separates them on price, billing, what you can take with you, and coverage.
| Gallabox | Wati | |
|---|---|---|
| Starting price | From $112 | From $59 |
| Pricing model | Free trial, then paid | Free trial, then paid |
| Free tier | No | No |
| Billing | Not stated | Annual only |
| Free trial | Not stated | 7 days |
| API | Yes | Yes |
| Data export | Not stated | Not stated |
| Their cut | Not stated | Not stated |
| Runs on | Web | Web |
| Covers | DM & Comment Automation, Social Media Management | DM & Comment Automation, Social Media Management |
| Works with | Nothing in particular | Nothing in particular |
| Founded | Not listed | Not listed |
| Reader rating | No reviews yet | No reviews yet |
| Live deals | None right now | None right now |
WhatsApp, Instagram and web chat in one inbox
Gallabox is a shared inbox for WhatsApp Business, Instagram and a website widget, with a drag-and-drop bot builder in front of it and a CRM sync behind it. It is aimed at teams answering sales questions rather than at a single creator answering DMs, and the seat caps on the cheap plan say so.
Our note
Worth it if WhatsApp is where your customers already are and there is more than one of you answering. The three-account cap on Basic is a hard cap rather than a soft one, so count your team before choosing that tier.
WhatsApp broadcasts and a shared team inbox
Wati sits on the official WhatsApp Business API and gives a team one inbox for it, plus broadcast campaigns and keyword automations. For a creator whose audience lives in WhatsApp groups, that is the difference between a personal phone and something two people can answer. Message charges from Meta land on top of the subscription, which is the part that surprises people.
Our note
Meta's per-message charges sit on top of the subscription and move with message category, so the $59 is a starting point rather than a bill. Whether it is worth paying is a question about where the audience already is, not about features.
Ratings are the average of reviews readers left. The facts are stated by each tool’s own listing and are not verified by CloutStack. How we make money.