Growing an audience
Running the business
Both cover dm & comment automation. Here is what separates them on price, billing, what you can take with you, and coverage.
| Gallabox | tawk.to | |
|---|---|---|
| Starting price | From $112 | Free |
| Pricing model | Free trial, then paid | Free |
| Free tier | No | Yes |
| Billing | Not stated | Not stated |
| Free trial | Not stated | Not stated |
| API | Yes | Not stated |
| Data export | Not stated | Not stated |
| Their cut | Not stated | Not stated |
| Runs on | Web | Web |
| Covers | DM & Comment Automation, Social Media Management | DM & Comment Automation |
| Works with | Nothing in particular | Nothing in particular |
| Founded | Not listed | Not listed |
| Reader rating | No reviews yet | No reviews yet |
| Live deals | None right now | None right now |
WhatsApp, Instagram and web chat in one inbox
Gallabox is a shared inbox for WhatsApp Business, Instagram and a website widget, with a drag-and-drop bot builder in front of it and a CRM sync behind it. It is aimed at teams answering sales questions rather than at a single creator answering DMs, and the seat caps on the cheap plan say so.
Our note
Worth it if WhatsApp is where your customers already are and there is more than one of you answering. The three-account cap on Basic is a hard cap rather than a soft one, so count your team before choosing that tier.
Only on this side
Live chat that is free, with paid extras
tawk.to gives away the live chat widget itself, with unlimited agents and no seat count, and earns from three things around it: taking the branding off, an AI bot answering from your knowledge base, and hired human agents who answer chats for you by the hour. That last one is unusual enough to be the reason to look. The free product is not a trial and does not expire.
Our note
Leave the branding on and it genuinely costs nothing, which makes the decision easy for a small site. The $1 an hour agent service is the part worth reading twice, because it is priced unlike anything else in this category.
Ratings are the average of reviews readers left. The facts are stated by each tool’s own listing and are not verified by CloutStack. How we make money.