Growing an audience
Running the business
Both cover dm & comment automation and social media management. Here is what separates them on price, billing, what you can take with you, and coverage.
| Crisp | Manychat | |
|---|---|---|
| Starting price | From $45 | From $14 |
| Pricing model | Free plan, paid tiers | Free plan, paid tiers |
| Free tier | Yes | Yes |
| Billing | Monthly or annual | Monthly or annual |
| Free trial | 14 days | 14 days |
| API | Yes | Not stated |
| Data export | Not stated | Not stated |
| Their cut | Not stated | Not stated |
| Runs on | Web, macOS, Windows, iOS, Android | Web |
| Covers | DM & Comment Automation, Social Media Management | DM & Comment Automation, Social Media Management |
| Works with | Instagram, Facebook | TikTok, Instagram, Facebook |
| Founded | Not listed | Not listed |
| Reader rating | No reviews yet | No reviews yet |
| Live deals | None right now | 1 |
Shared inbox priced per workspace, not per seat
Crisp puts live chat, email, and the social inboxes into one thread per customer, and charges for the workspace rather than for each person in it. For a small team that pricing is the reason to look: adding a second and third person changes nothing on the bill. The free tier is a real chat widget rather than a countdown, which makes it a fair place to start.
Our note
Per-workspace pricing is the whole argument, and it gets stronger with every person you add. At one seat it is unremarkable; at five it is a fraction of what the per-seat inboxes charge for the same job.
Instagram and WhatsApp replies, sent automatically
Manychat is the tool behind every post that says comment LINK and I will send it to you. It watches for a keyword in comments or DMs and answers with a message, a link or a sequence, which turns a post that got reach into an email list. Instagram is where most creators use it. Messenger, WhatsApp and TikTok are also connected.
Our note
Worth knowing before you build a funnel on it: the contact meter counts anybody who interacted in the month, so one post that does numbers can move you two tiers. Check the per-contact overage rate, not just the headline price.
Only on this side
Ratings are the average of reviews readers left. The facts are stated by each tool’s own listing and are not verified by CloutStack. How we make money.