Chatwoot vs Re:amaze Comparison 2026
Both cover dm & comment automation. Here is what separates them on price, billing, what you can take with you, and coverage.
Why people weigh these two
- Re:amaze instead of Chatwoot
- Re:amaze pulls email, chat and social into one inbox from $29, for a team that wants the queue without the infrastructure job.
At a glance
- Chatwoot starts cheaper, at $19.
- Only Chatwoot has a free tier.
Side by side
Chatwoot | Re:amaze | |
|---|---|---|
| Starting price (they differ) | From $19 | From $29 |
| Pricing model (they differ) | Free plan, paid tiers | Paid subscription |
| Free tier (they differ) | Yes | No |
| Billing | Not stated | Monthly or annual |
| Free trial | Not stated | Not stated |
| API | Yes | Not stated |
Chatwoot
Open-source inbox for every channel at once
Chatwoot collects website chat, email, Instagram, WhatsApp and the rest into one queue, and it is open source, so the version you self-host costs nothing and keeps the conversation data on your own server. That is the reason most people arrive. The hosted plans are priced per agent for anybody who would rather not run it. Setting up the self-hosted route is a real infrastructure job and the docs do not pretend otherwise.
Our note
Be honest about whether you have somebody who will keep a self-hosted deployment patched, because the free version is only free if that person already exists. If not, the hosted tier at $19 an agent is competitive on its own terms and the open source part is a nice fallback rather than the plan.
Only on this side
- Covers community platforms
- Works with Instagram
- Works with Facebook
- Works with WhatsApp
Re:amaze
One inbox for email, chat and social
Re:amaze collects email, live chat, social messages and an FAQ into a single helpdesk priced per team member, so a one-person operation pays for one person. Macros, response templates and chatbots handle the questions that repeat. The middle tier adds SMS and voice and the ability to run several brands from one account. Nothing here is built for comment moderation on a social feed, so a creator whose volume is all Instagram replies is buying the wrong shape of tool.
Ratings are the average of reviews readers left. The facts are stated by each tool’s own listing and are not verified by CloutStack. How we make money.