Chatwoot vs Flarum Comparison 2026
Both cover community platforms. Here is what separates them on price, billing, what you can take with you, and coverage.
At a glance
- Both have a genuinely free tier.
Side by side
Chatwoot | Flarum | |
|---|---|---|
| Starting price | From $19 | Free |
| Pricing model (they differ) | Free plan, paid tiers | Free |
| Free tier | Yes | Yes |
| Billing | Not stated | Not stated |
| Free trial | Not stated | Not stated |
| API | Yes | Not stated |
| Data export | Everything, in an open format | Not stated |
| Their cut | Not stated | Not stated |
| Runs on | Web | Web |
| Covers |
Shaded rows are where the two answers disagree and both listings have answered. A row where one side has not stated a fact is left plain, because silence is not a difference.
Chatwoot
Open-source inbox for every channel at once
Chatwoot collects website chat, email, Instagram, WhatsApp and the rest into one queue, and it is open source, so the version you self-host costs nothing and keeps the conversation data on your own server. That is the reason most people arrive. The hosted plans are priced per agent for anybody who would rather not run it. Setting up the self-hosted route is a real infrastructure job and the docs do not pretend otherwise.
Our note
Be honest about whether you have somebody who will keep a self-hosted deployment patched, because the free version is only free if that person already exists. If not, the hosted tier at $19 an agent is competitive on its own terms and the open source part is a nice fallback rather than the plan.
Only on this side
- Covers dm & comment automation
- Works with Instagram
- Works with Facebook
- Works with WhatsApp
Flarum
Forum software you host yourself
Flarum is forum software installed on your own server, so the discussion, the members and the domain belong to whoever runs it rather than to a platform. Extensions add what the core deliberately leaves out. There is no hosted tier and no monthly fee, which trades a bill for the work of running it. Anybody who does not want to think about PHP, a database and backups should buy hosted community software instead.
Ratings are the average of reviews readers left. The facts are stated by each tool’s own listing and are not verified by CloutStack. How we make money.