Chatling vs LiveChat Comparison 2026
Both cover dm & comment automation. Here is what separates them on price, billing, what you can take with you, and coverage.
A support bot trained on pages you point it at
Live chat with the price printed both ways
At a glance
- LiveChat starts cheaper, at $19.
- Only Chatling has a free tier.
Side by side
Chatling | LiveChat | |
|---|---|---|
| Starting price (they differ) | From $40 | From $19 |
| Pricing model (they differ) | Free plan, paid tiers | Paid subscription |
| Free tier (they differ) | Yes | No |
| Billing | Monthly or annual | Monthly or annual |
| Free trial (they differ) | None | 14 days |
| API | Yes | Yes |
| Data export | Some of it | Not stated |
| Their cut | None |
Shaded rows are where the two answers disagree and both listings have answered. A row where one side has not stated a fact is left plain, because silence is not a difference.
Chatling
A support bot trained on pages you point it at
Chatling builds a chatbot from a site, a sitemap or a set of documents, and keeps it in step by re-reading those sources on a schedule. Setting one up is closer to filling in a form than to drawing a flow, which is the whole appeal for somebody who wants questions answered rather than a project. Conversations are the meter, and the free plan gives enough of them to see whether the answers hold up.
Our note
The auto-sync is the feature worth paying for, because the usual failure of a document-trained bot is that it answers from last year's page. Check the add-on prices before comparing headline rates, since a second chatbot and a second seat move the real number.
LiveChat
Live chat with the price printed both ways
LiveChat puts a chat window on a site and routes the conversations to whoever is answering, with canned replies, transcripts and a record of what somebody was looking at when they asked. It is priced per person rather than per conversation, so a solo operator pays for one seat. The chatbot is a separate product from the same company at its own price. For a creator selling a course or a service, this is the direct line.
Our note
Ratings are the average of reviews readers left. The facts are stated by each tool’s own listing and are not verified by CloutStack. How we make money.