Chatbase vs LiveChat Comparison 2026
Both cover dm & comment automation. Here is what separates them on price, billing, what you can take with you, and coverage.
A support agent trained on your own pages
Live chat with the price printed both ways
At a glance
- LiveChat starts cheaper, at $19.
- Only Chatbase has a free tier.
Side by side
Chatbase | LiveChat | |
|---|---|---|
| Starting price (they differ) | From $32 | From $19 |
| Pricing model (they differ) | Free plan, paid tiers | Paid subscription |
| Free tier (they differ) | Yes | No |
| Billing | Monthly or annual | Monthly or annual |
| Free trial (they differ) | 7 days | 14 days |
| API | Yes | Yes |
| Data export | Not stated | Not stated |
| Their cut | None |
Shaded rows are where the two answers disagree and both listings have answered. A row where one side has not stated a fact is left plain, because silence is not a difference.
Chatbase
A support agent trained on your own pages
Chatbase builds a chat agent from your site, your documents and your help centre, then puts it on the page as a widget. Answers come from what you fed it rather than from the open web, which is the whole reason to use one of these rather than a general assistant. It also hands off to a person when the agent is out of its depth.
Our note
This is the cheapest sensible way to put a support agent on a site whose answers already exist in writing. Manychat and Chatfuel are the better fit when the conversation happens in Instagram or Messenger rather than on your own page.
LiveChat
Live chat with the price printed both ways
LiveChat puts a chat window on a site and routes the conversations to whoever is answering, with canned replies, transcripts and a record of what somebody was looking at when they asked. It is priced per person rather than per conversation, so a solo operator pays for one seat. The chatbot is a separate product from the same company at its own price. For a creator selling a course or a service, this is the direct line.
Our note
Price the chatbot in from the start if deflecting questions was the reason you came, because the live chat subscription does not include it and the combined figure is a different decision. For a one-person operation the entry tier is genuinely usable rather than a stripped demonstration.
Ratings are the average of reviews readers left. The facts are stated by each tool’s own listing and are not verified by CloutStack. How we make money.