Botpress vs Chatwoot Comparison 2026
Both cover dm & comment automation. Here is what separates them on price, billing, what you can take with you, and coverage.
Build an agent, pay by the conversation
Open-source inbox for every channel at once
At a glance
- Chatwoot starts cheaper, at $19.
- Both have a genuinely free tier.
Side by side
Botpress | Chatwoot | |
|---|---|---|
| Starting price (they differ) | From $150 | From $19 |
| Pricing model | Free plan, paid tiers | Free plan, paid tiers |
| Free tier | Yes | Yes |
| Billing | Monthly or annual | Not stated |
| Free trial | None | Not stated |
| API | Yes | Yes |
| Data export | Everything, in an open format | Everything, in an open format |
| Their cut | None |
Shaded rows are where the two answers disagree and both listings have answered. A row where one side has not stated a fact is left plain, because silence is not a difference.
Botpress
Build an agent, pay by the conversation
Botpress is the developer end of the chatbot market: a visual builder over a real runtime, with your own code where the flow is not enough, and deployment to a site, WhatsApp or a Discord server. Pricing is a small platform fee plus conversation packs, so a bot nobody talks to costs almost nothing. It expects more of whoever sets it up than the tools sold to marketers do.
Our note
This is the most capable and the least friendly option in this category, and both halves are true. Pick it when the bot needs to reach into your own systems, and pick something else when the job is answering the same five questions on Instagram.
Only on this side
- Works with Discord
Chatwoot
Open-source inbox for every channel at once
Chatwoot collects website chat, email, Instagram, WhatsApp and the rest into one queue, and it is open source, so the version you self-host costs nothing and keeps the conversation data on your own server. That is the reason most people arrive. The hosted plans are priced per agent for anybody who would rather not run it. Setting up the self-hosted route is a real infrastructure job and the docs do not pretend otherwise.
Ratings are the average of reviews readers left. The facts are stated by each tool’s own listing and are not verified by CloutStack. How we make money.