Making the work
Growing an audience
Running the business
Both cover social media management and dm & comment automation. Here is what separates them on price, billing, what you can take with you, and coverage.
One inbox for every comment and message
WhatsApp, Instagram and web chat in one inbox
Agorapulse | Gallabox | |
|---|---|---|
| Starting price (they differ) | From $79 | From $112 |
| Pricing model (they differ) | Free plan, paid tiers | Free trial, then paid |
| Free tier (they differ) | Yes | No |
| Billing | Not stated | Not stated |
| Free trial | 30 days | Not stated |
| API | Not stated | Yes |
Shaded rows are where the two answers disagree and both listings have answered. A row where one side has not stated a fact is left plain, because silence is not a difference.
One inbox for every comment and message
Agorapulse treats the social inbox as the main job and scheduling as the thing you do around it. Comments, ad comments, mentions and messages land in one queue that can be assigned, answered and closed, which is the difference between a team of two and a person with eleven tabs open. Reporting is the other half, and it is built to be sent to somebody who did not do the work. Pricing is per user, so the size of the team is what decides the bill.
Only on this side
WhatsApp, Instagram and web chat in one inbox
Gallabox is a shared inbox for WhatsApp Business, Instagram and a website widget, with a drag-and-drop bot builder in front of it and a CRM sync behind it. It is aimed at teams answering sales questions rather than at a single creator answering DMs, and the seat caps on the cheap plan say so.
Our note
Worth it if WhatsApp is where your customers already are and there is more than one of you answering. The three-account cap on Basic is a hard cap rather than a soft one, so count your team before choosing that tier.
Ratings are the average of reviews readers left. The facts are stated by each tool’s own listing and are not verified by CloutStack. How we make money.
| Data export | Not stated | Not stated |
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| Their cut | None | None |
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| Runs on (they differ) | Web, iOS, Android | Web |
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| Covers | Social Media Management, DM & Comment Automation | DM & Comment Automation, Social Media Management |
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| Works with | Instagram, Facebook, X, Threads | Instagram, WhatsApp |
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| Founded | Not listed | Not listed |
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| Reader rating | No reviews yet | No reviews yet |
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| Live deals | None right now | None right now |
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Only on this side