Growing an audience
Running the business
Both cover dm & comment automation. Here is what separates them on price, billing, what you can take with you, and coverage.
| Manychat | tawk.to | |
|---|---|---|
| Starting price | From $14 | Free |
| Pricing model | Free plan, paid tiers | Free |
| Free tier | Yes | Yes |
| Billing | Monthly or annual | Not stated |
| Free trial | 14 days | Not stated |
| API | Not stated | Not stated |
| Data export | Not stated | Not stated |
| Their cut | Not stated | Not stated |
| Runs on | Web | Web |
| Covers | DM & Comment Automation, Social Media Management | DM & Comment Automation |
| Works with | TikTok, Instagram, Facebook | Nothing in particular |
| Founded | Not listed | Not listed |
| Reader rating | No reviews yet | No reviews yet |
| Live deals | 1 | None right now |
Instagram and WhatsApp replies, sent automatically
Manychat is the tool behind every post that says comment LINK and I will send it to you. It watches for a keyword in comments or DMs and answers with a message, a link or a sequence, which turns a post that got reach into an email list. Instagram is where most creators use it. Messenger, WhatsApp and TikTok are also connected.
Our note
Worth knowing before you build a funnel on it: the contact meter counts anybody who interacted in the month, so one post that does numbers can move you two tiers. Check the per-contact overage rate, not just the headline price.
Only on this side
Live chat that is free, with paid extras
tawk.to gives away the live chat widget itself, with unlimited agents and no seat count, and earns from three things around it: taking the branding off, an AI bot answering from your knowledge base, and hired human agents who answer chats for you by the hour. That last one is unusual enough to be the reason to look. The free product is not a trial and does not expire.
Our note
Leave the branding on and it genuinely costs nothing, which makes the decision easy for a small site. The $1 an hour agent service is the part worth reading twice, because it is priced unlike anything else in this category.
Ratings are the average of reviews readers left. The facts are stated by each tool’s own listing and are not verified by CloutStack. How we make money.