Making the work
Growing an audience
Running the business
Both cover dm & comment automation. Here is what separates them on price, billing, what you can take with you, and coverage.
LiveChat | Re:amaze | |
|---|---|---|
| Starting price (they differ) | From $19 | From $29 |
| Pricing model | Paid subscription | Paid subscription |
| Free tier | No | No |
| Billing | Monthly or annual | Monthly or annual |
| Free trial | 14 days | Not stated |
| API | Yes | Not stated |
| Data export | Not stated | Not stated |
| Their cut | None | None |
| Runs on (they differ) | Web, macOS, Windows, iOS, Android |
Shaded rows are where the two answers disagree and both listings have answered. A row where one side has not stated a fact is left plain, because silence is not a difference.
Live chat with the price printed both ways
LiveChat puts a chat window on a site and routes the conversations to whoever is answering, with canned replies, transcripts and a record of what somebody was looking at when they asked. It is priced per person rather than per conversation, so a solo operator pays for one seat. The chatbot is a separate product from the same company at its own price. For a creator selling a course or a service, this is the direct line.
Our note
Price the chatbot in from the start if deflecting questions was the reason you came, because the live chat subscription does not include it and the combined figure is a different decision. For a one-person operation the entry tier is genuinely usable rather than a stripped demonstration.
One inbox for email, chat and social
Re:amaze collects email, live chat, social messages and an FAQ into a single helpdesk priced per team member, so a one-person operation pays for one person. Macros, response templates and chatbots handle the questions that repeat. The middle tier adds SMS and voice and the ability to run several brands from one account. Nothing here is built for comment moderation on a social feed, so a creator whose volume is all Instagram replies is buying the wrong shape of tool.
Ratings are the average of reviews readers left. The facts are stated by each tool’s own listing and are not verified by CloutStack. How we make money.
| Web |
| Covers | DM & Comment Automation | DM & Comment Automation |
|---|
| Works with | Nothing in particular | Nothing in particular |
|---|
| Founded | Not listed | Not listed |
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| Reader rating | No reviews yet | No reviews yet |
|---|
| Live deals | 1 | None right now |
|---|
Our note
Start on Basic unless you are supporting two brands, because that is the single feature the Pro tier is really selling and everything else on it is a refinement. Take the annual discount only after a month of real volume, since a helpdesk that turns out to be the wrong shape is an expensive thing to have prepaid.