Growing an audience
Running the business
Both cover dm & comment automation and social media management. Here is what separates them on price, billing, what you can take with you, and coverage.
| Gallabox | Respond.io | |
|---|---|---|
| Starting price | From $112 | From $79 |
| Pricing model | Free trial, then paid | Paid subscription |
| Free tier | No | No |
| Billing | Not stated | Monthly or annual |
| Free trial | Not stated | 7 days |
| API | Yes | Not stated |
| Data export | Not stated | Not stated |
| Their cut | Not stated | Not stated |
| Runs on | Web | Web |
| Covers | DM & Comment Automation, Social Media Management | DM & Comment Automation, Social Media Management |
| Works with | Nothing in particular | Instagram, Facebook |
| Founded | Not listed | Not listed |
| Reader rating | No reviews yet | No reviews yet |
| Live deals | None right now | None right now |
WhatsApp, Instagram and web chat in one inbox
Gallabox is a shared inbox for WhatsApp Business, Instagram and a website widget, with a drag-and-drop bot builder in front of it and a CRM sync behind it. It is aimed at teams answering sales questions rather than at a single creator answering DMs, and the seat caps on the cheap plan say so.
Our note
Worth it if WhatsApp is where your customers already are and there is more than one of you answering. The three-account cap on Basic is a hard cap rather than a soft one, so count your team before choosing that tier.
One inbox for DMs across every messaging app
Respond.io pulls Instagram, WhatsApp, Messenger and the rest into a single queue, so a brand deal conversation does not get lost because it started on the wrong app. Routing and automation sit on top, and a person can take over from the bot mid-thread. Pricing counts the contacts you talk to each month, which punishes a big audience of light senders.
Only on this side
Ratings are the average of reviews readers left. The facts are stated by each tool’s own listing and are not verified by CloutStack. How we make money.