Growing an audience
Running the business
Both cover dm & comment automation. Here is what separates them on price, billing, what you can take with you, and coverage.
| Chatfuel | Gallabox | |
|---|---|---|
| Starting price | From $49 | From $112 |
| Pricing model | Free plan, paid tiers | Free trial, then paid |
| Free tier | Yes | No |
| Billing | Monthly or annual | Not stated |
| Free trial | None | Not stated |
| API | Yes | Yes |
| Data export | Not stated | Not stated |
| Their cut | Not stated | Not stated |
| Runs on | Web | Web |
| Covers | DM & Comment Automation, AI Content Tools | DM & Comment Automation, Social Media Management |
| Works with | Instagram, Facebook | Nothing in particular |
| Founded | Not listed | Not listed |
| Reader rating | No reviews yet | No reviews yet |
| Live deals | 1 | None right now |
AI agents that answer DMs and comments
Chatfuel sits in the same place as Manychat and leans harder on the AI half: rather than only matching keywords to canned replies, it will hold a conversation and try to close a sale in the DM. That suits a creator selling a product more than one collecting emails. The free tier is thin enough to be a demo.
Only on this side
WhatsApp, Instagram and web chat in one inbox
Gallabox is a shared inbox for WhatsApp Business, Instagram and a website widget, with a drag-and-drop bot builder in front of it and a CRM sync behind it. It is aimed at teams answering sales questions rather than at a single creator answering DMs, and the seat caps on the cheap plan say so.
Our note
Worth it if WhatsApp is where your customers already are and there is more than one of you answering. The three-account cap on Basic is a hard cap rather than a soft one, so count your team before choosing that tier.
Only on this side
Ratings are the average of reviews readers left. The facts are stated by each tool’s own listing and are not verified by CloutStack. How we make money.