Chatfuel vs Gallabox Comparison 2026
Chatfuel is priced for one person: free to start, then $49 a month for AI PRO with no seat cap mentioned. Gallabox is priced for a team, from $112 a month billed annually, and hard-caps the entry plan at three user accounts across WhatsApp, Instagram and a web widget. A solo creator answering Instagram DMs is Chatfuel's buyer. A small team selling through WhatsApp is Gallabox's.
AI agents that answer DMs and comments
WhatsApp, Instagram and web chat in one inbox
At a glance
- Chatfuel starts cheaper, at $49.
- Only Chatfuel has a free tier.
Side by side
Chatfuel | Gallabox | |
|---|---|---|
| Starting price (they differ) | From $49 | From $112 |
| Pricing model (they differ) | Free plan, paid tiers | Free trial, then paid |
| Free tier (they differ) | Yes | No |
| Billing | Monthly or annual | Not stated |
| Free trial | None | Not stated |
| API |
Chatfuel
AI agents that answer DMs and comments
Chatfuel sits in the same place as Manychat and leans harder on the AI half: rather than only matching keywords to canned replies, it will hold a conversation and try to close a sale in the DM. That suits a creator selling a product more than one collecting emails. The free tier is thin enough to be a demo.
Only on this side
- Works with Facebook
Gallabox
WhatsApp, Instagram and web chat in one inbox
Gallabox is a shared inbox for WhatsApp Business, Instagram and a website widget, with a drag-and-drop bot builder in front of it and a CRM sync behind it. It is aimed at teams answering sales questions rather than at a single creator answering DMs, and the seat caps on the cheap plan say so.
Our note
Worth it if WhatsApp is where your customers already are and there is more than one of you answering. The three-account cap on Basic is a hard cap rather than a soft one, so count your team before choosing that tier.
Why people weigh these two
- Gallabox instead of Chatfuel
- Gallabox pools WhatsApp, Instagram and web chat into one inbox, a trial at $112 with no free plan against Chatfuel's free tier.
- Chatfuel instead of Gallabox
- Chatfuel leans on AI agents to answer DMs and comments, with a free tier and plans from $49.
Which one should you pick
Chatfuel is the far cheaper choice for one person: $49 a month with AI that tries to close a sale in the DM across Instagram, Facebook and WhatsApp. Gallabox's seat caps and per-user pricing are aimed at somebody else entirely.
Gallabox is worth its higher price once more than one person is answering and WhatsApp is where the customers already are, which is most of the world outside North America. The three-account cap on Basic is a hard limit rather than a soft one, so count the team before choosing it, and remember WhatsApp's own per-conversation charges sit on top of the subscription.
Common questions
- Which is cheaper for one person?
- Chatfuel, by a wide margin: $49 a month against Gallabox's $112, and Gallabox's cheapest plan still caps the team at three user accounts.
- Which one is built for a team rather than a solo creator?
- Gallabox. A shared inbox, a two-way CRM sync from the middle tier up, and per-user pricing beyond the account cap all point at a team, where Chatfuel is priced and built around one person.
- Does either charge extra for WhatsApp messages beyond the subscription?
- Gallabox does; WhatsApp's own conversation charges sit on top of the plan, which its own listing calls out as easy to forget when budgeting. Chatfuel's listing does not mention a separate per-message charge.
- Which one connects Instagram, Facebook and WhatsApp from one AI agent?
- Chatfuel covers all three Meta channels from a single AI PRO subscription. Gallabox connects WhatsApp, Instagram and a web widget, but each channel beyond the first costs an extra $20 a month.
Ratings are the average of reviews readers left. The facts are stated by each tool’s own listing and are not verified by CloutStack. How we make money.