Growing an audience
Running the business
Both cover dm & comment automation. Here is what separates them on price, billing, what you can take with you, and coverage.
| Chatbase | Gallabox | |
|---|---|---|
| Starting price | From $32 | From $112 |
| Pricing model | Free plan, paid tiers | Free trial, then paid |
| Free tier | Yes | No |
| Billing | Monthly or annual | Not stated |
| Free trial | 7 days | Not stated |
| API | Yes | Yes |
| Data export | Not stated | Not stated |
| Their cut | Not stated | Not stated |
| Runs on | Web | Web |
| Covers | DM & Comment Automation, AI Content Tools | DM & Comment Automation, Social Media Management |
| Works with | Nothing in particular | Nothing in particular |
| Founded | Not listed | Not listed |
| Reader rating | No reviews yet | No reviews yet |
| Live deals | None right now | None right now |
A support agent trained on your own pages
Chatbase builds a chat agent from your site, your documents and your help centre, then puts it on the page as a widget. Answers come from what you fed it rather than from the open web, which is the whole reason to use one of these rather than a general assistant. It also hands off to a person when the agent is out of its depth.
Our note
This is the cheapest sensible way to put a support agent on a site whose answers already exist in writing. Manychat and Chatfuel are the better fit when the conversation happens in Instagram or Messenger rather than on your own page.
Only on this side
WhatsApp, Instagram and web chat in one inbox
Gallabox is a shared inbox for WhatsApp Business, Instagram and a website widget, with a drag-and-drop bot builder in front of it and a CRM sync behind it. It is aimed at teams answering sales questions rather than at a single creator answering DMs, and the seat caps on the cheap plan say so.
Our note
Worth it if WhatsApp is where your customers already are and there is more than one of you answering. The three-account cap on Basic is a hard cap rather than a soft one, so count your team before choosing that tier.
Only on this side
Ratings are the average of reviews readers left. The facts are stated by each tool’s own listing and are not verified by CloutStack. How we make money.