Growing an audience
Running the business
Both cover dm & comment automation. Here is what separates them on price, billing, what you can take with you, and coverage.
| Chatrace | Gallabox | |
|---|---|---|
| Starting price | From $39 | From $112 |
| Pricing model | Paid subscription | Free trial, then paid |
| Free tier | No | No |
| Billing | Monthly or annual | Not stated |
| Free trial | Not stated | Not stated |
| API | Not stated | Yes |
| Data export | Not stated | Not stated |
| Their cut | Not stated | Not stated |
| Runs on | Web | Web |
| Covers | DM & Comment Automation | DM & Comment Automation, Social Media Management |
| Works with | Instagram, Facebook | Nothing in particular |
| Founded | Not listed | Not listed |
| Reader rating | No reviews yet | No reviews yet |
| Live deals | None right now | None right now |
Comment and DM automation you can white label
Chatrace does the keyword-to-DM trick that Manychat made standard, at a flat price per account rather than per contact tier. The white label plan is the real difference: an agency can put its own name and domain on the whole thing and resell it. Documentation assumes you have built a flow before.
Our note
The reason to choose this over Manychat is arithmetic rather than features: at agency scale the flat per-account price beats per-contact billing, and the white label tier is something Manychat does not sell at all. For one creator on one Instagram account, Manychat is the safer buy.
Only on this side
WhatsApp, Instagram and web chat in one inbox
Gallabox is a shared inbox for WhatsApp Business, Instagram and a website widget, with a drag-and-drop bot builder in front of it and a CRM sync behind it. It is aimed at teams answering sales questions rather than at a single creator answering DMs, and the seat caps on the cheap plan say so.
Our note
Worth it if WhatsApp is where your customers already are and there is more than one of you answering. The three-account cap on Basic is a hard cap rather than a soft one, so count your team before choosing that tier.
Only on this side
Ratings are the average of reviews readers left. The facts are stated by each tool’s own listing and are not verified by CloutStack. How we make money.